Are you a new student? Our New Student Checklist will help make your transition to Westfield State smooth.×
Log in to your WSU360 Home page by logging on to myWestfield and on the Academics Tab you’ll see a box labeled “Student Success – WSU360”. See photo below to help you.
Your Home page includes access to a customizable profile and personalized channels that make it easy to schedule the dedicated time you need with your instructors, advisors or counselors. WSU360 can also help you manage the steps you need to take to stay on track and meet your goals.
Here are three great ways to get started:
Begin by setting up your student profile. Your profile lets instructors and advisors know who you are and how to contact you. It also gives you control over how you wish to receive emails.
1. Click your name in the top right corner of your Home page to open your profile.
From here, you can customize your profile by uploading a photo, setting appointment reminders, and adding a secondary email address for receiving WSU360 emails (e.g. your mobile phone).
To have WSU360 emails sent to your mobile phone (in addition to sending to your primary institutional email address):
2. Once you have made your desired changes to your profile, click the Submit button to save your updates.
The My Success Network and Courses channels display the people and services that are available to help you succeed. Here you can find key contact information as well as links to student service web sites and online appointment scheduling.
Click the My Success Network icon on your Home page to display your personalized network. This channel lists the people and resources that are available to assist you. Please be patient as it take a while for this list to load. (You can browse a broader list of available services in the Service Catalog). For each person or service listed you will find contact information, supporting websites, and, if online scheduling is enabled, a link to make an appointment. If a service includes a waiting room for walk-in appointments, you can click the “Waiting Room” link to find out how many students are currently in line.
Click the Courses icon on your Home page to display information about courses you are enrolled in as well as contacts and available support related to each. Like the My Success Network channel, it is personalized to show the people and services specific to the courses you are taking, and gives you the ability to make an appointment or request help related to a course.
Upcoming appointments will be listed on your Dashboard in the time line view (left column). Click the edit icon () to modify the appointment or the cancel icon () to cancel it.
Your Dashboard displays upcoming appointments and date-based tasks on the left to help you plan your week. The right hand column of your Dashboard highlights items that require your attention and may include alerts related to your class work, recommended referrals to campus support offices to help you succeed, and Kudos from your instructors.
If an email was sent to you related to any of these items, you will find the content of the message by clicking on the messages icon () near the profile link in the top right corner of the page.
Click on the Request Help channel icon. Additional information about where to go for help will be displayed on the page. Click the Help Me button to submit a request for help.
You will be asked to provide additional information such as the type of help you are requesting, the related course (if applicable), and a description.
We encourage you to make your description as detailed as possible to insure you get the appropriate help needed. Click Submit to submit your request when done.
Certain counselors and advisors may be listed in your personal My Success Network channel, but other individuals and services can be found in the broader Services catalog accessed from the top navigation bar. On this page you can search for a service or scroll through the list of available services. For each service you can, view contact information, visit service websites, and schedule online appoints (if available).
Your specific advisors or counselors might not be assigned yet. Check back later or contact Nicole West at email@example.com
Contact Nicole West at firstname.lastname@example.org for assistance with accessing the WSU360 system.
For technical issues, contact Nicole West at 413-572-8191. For questions regarding a flag, please contact your instructor or advisor.