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TRIO Tutoring Services

Mission Statement

TRIO's Tutoring Services provide direct, supplemental instruction to program students with an emphasis on building strong study skills. Using multi-modal approaches to tutoring in the areas of Writing, Math, Biology, Chemistry, Accounting and Social Sciences, TRIO Professional Tutors help students understand not only course content but also assist students in identifying strategies for improving learning. 

Making an appointment

  • TRIO Tutoring Services and the TRIO Learning Lab are for the exclusive use of program students.
  • TRIO students are encouraged to make an appointment with a tutor online. Check in with your TRIO Coordinator for details.
  • TRIO Tutoring Services are located in the TRIO Learning Lab. The lab is equipped with ten desktop computers (PC and Mac), a printer, a scanner, and work stations. Here, program students can access educational assistive technology like Kurzweil 3000 and Inspiration software.

Professional Tutor Staff

John Benvenuto





WRITING: John Benvenuto, MA, MS, has held a variety of teaching and tutoring positions at Westfield State University over the past 25 years; he feels his role as the Writing Tutor in TRIO is one of the most important.  He has tutored in the Program since its inception sixteen years ago, and has developed the writing component to meet the needs of the students. He holds two masters degrees in English/American Studies and in Labor Studies.

Kaylee Furlano

SOCIAL SCIENCES:  Kaylee Furlano, MA, has a bachelor's and master's degree in psychology. In addition to tutoring, Kaylee works part time as an Academic Advisor at Springfield Technical Community College’s TRIO Student Support Services Program and as a Tutoring Coordinator within Westfield State University's Banacos Academic Center. She is passionate about helping students transition to college and learn the skills and information necessary to succeed in college. Specifically, as a tutor, Kaylee is committed to teaching students different learning strategies and study skills so that students feel more confident and in control of their learning and education.

SCIENCES: Kelly L. Hawley, Ph.D., has been a tutor at Westfield State University since February 2017.  She is passionate about helping students understand the scientific concepts needed to be successful in their courses.  In addition to tutoring within the TRIO Student Support Services Program, Kelly is a Postdoctoral research fellow at UConn Health, where she focuses her efforts investigating the human immune response to spirochetes, a unique family of bacteria.

MATH: Emmett Wald, BS, Emmett has been TRiO's math tutor since November 2016. They have a BA in Mathematics from Smith College, and have been tutoring mathematics at the middle school, high school, and undergraduate level for over a decade. Emmett believes that no student is doomed to be forever "bad at math", and is passionate about giving students the tools they need to feel more comfortable and confident in math classes. When not tutoring, Emmett can often be found reading, cooking, or playing with their cat.

CHEMISTRY: Joseph Rusenko, 

ACCOUNTING: Kaytlyn Mekal, Kaytlyn is a senior here at Westfield State. She is majoring in Business Management, with a Concentration in Accounting. Along with tutoring for TRIO, she is also a TRIO Student and the Student Government Association President for this year. This is her second year tutoring for TRIO. She loves helping out where she can, and if none of the times she posts during the week work for you, please feel free to email her at and she’ll try to work with you as best as she can.