TRIO Tutoring Services

Mission Statement

TRIO's tutoring services provide direct, supplemental instruction to program students with an emphasis on building strong study skills. Using multi-modal approaches to tutoring in the areas of writing, math, biological sciences, chemistry, social sciences, computers & information systems and computer science, TRIO professional tutors help students understand course content and assist students in identifying strategies for improving learning. 

TRIO Tutoring Services During Fall 2020

Due to the COVID-19 pandemic, the TRIO Program will offer all TRIO tutoring services remotely via Zoom video conferencing and phone for the fall 2020 semester. TRIO students can choose which medium they prefer when they schedule their appointment. TRIO tutoring appointments will be scheduled online via the WSU 360 system on MyWestfield. 

Additionally, TRIO tutors will be available virtually during their scheduled tutoring hours for "drop in" tutoring appointments on Zoom, during the times they don't have a prior scheduled appointments (scheduled appointments will take priority). 

For further information about TRIO's professional tutoring services, contact Charlotte Capogna-Amias at

Professional Tutor Staff

Photo of John Benvenuto, Writing tutor

WRITING: John Benvenuto, M.A., M.S. 

John has held a variety of teaching and tutoring positions at WSU during the past 30 years; he feels his role as the writing tutor in the TRIO Program is one of his most important.  John has tutored in TRIO since its inception, and he has developed the writing component to best meet the needs of the students.  John holds a master’s degree in English/American Studies and a master’s in Labor Studies.



Photo of Kaylee Furlano, Social Sciences and Study Skills tutor

SOCIAL SCIENCES: Kaylee Furlano, M.A. 

Kaylee has a bachelor's and master's degree in psychology. She is privileged to work with TRIO SSS students in two capacities: as a tutor within the TRIO SSS program at WSU and also as an advisor within Springfield Technical Community College’s TRIO SSS program. In addition to helping WSU students better understand social science concepts, Kaylee is passionate about helping WUS students further develop their study skills so they can maximize their academic achievement and personal growth. Outside of tutoring, she enjoys running, eating delicious desserts, experimenting with art, and reading!







.Photo of Kelly Hawley

SCIENCES: Kelly L. Hawley, Ph.D

Kelly has been a tutor at Westfield State University since February 2017.  As a biology major herself, she is passionate about helping students succeed in their courses and obtain career goals.  Kelly’s positive and encouraging attitude helps students stay motivated to work their way through the scientific concepts necessary and be successful.  In addition to tutoring within the TRIO Student Support Services Program, Kelly is also an Assistant Professor at UConn Health, where she is developing an independent research program focused on the spirochete that causes syphilis, Treponema pallidum.

Photo of Emmett Wald


Emmett has been TRiO's math tutor since November 2016, and started offering computer science tutoring in fall 2019. They have a BA in Mathematics from Smith College, and are enrolled in the Master's of Education program at WSU to get a teaching license. Emmett has been tutoring mathematics and other subjects at the middle school, high school, and undergraduate level for over a decade. They believe that no student is inherently "bad at math", and are passionate about giving students the tools they need to feel more comfortable and confident in math classes. When not teaching, Emmett can often be found reading, cooking, or playing with their cat.


Photo of Joseph Rusenko, Chemistry tutor

CHEMISTRY: Joseph Rusenko, M.Ed.

Joe has always had a passion for helping others learn.  He began tutoring in college and has really never stopped.  After getting his Bachelor’s degree, Joe spent a few years working for Air Products & Chemicals, Inc. in the specialty gases division.  However, his passion for education drove him to make a change and obtain his Master’s degree in Education.  He has been teaching High School Chemistry for 18 years in a variety of places including Pennsylvania, Seattle and finally here in Western Massachusetts. During those years Joe has tutored privately as well as through the Upward Bound program and in 2018 joined the TRIO program.  It is his belief that anyone can learn chemistry; it just has to be explained in a way that the students can relate to. In his free time Joe enjoys running, movies and hanging out with his dog.

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