Dr. Mills comes to Westfield State from the University of New Haven, where she is a professor in the College of Business. During her time at the University of New Haven, she served as chair of the Department of Hospitality and Tourism Management, and as the chair and vice chair of the faculty senate. Dr. Mills has also taught at the University of Delaware and Purdue University.
Dr. Mills’ strengths as an administrator and faculty member include a focus on experiential learning and its desired outcomes; re-energizing academic departments in need; engaging and retaining talented faculty; infusing an entrepreneurial approach to teaching; creating non-tuition based revenue; and designing success-focused curricula driven by industry trends.
Dr. Mills’ work and research in the areas of technology applications in the service sector, and hospitality and tourism management has been widely presented and published.