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About Academic Information Services

Academic Information Services (AIS) fills the academic technology and information needs of Westfield State University. AIS includes Technology Support Desk, Ely Library, University Media Services and the Center for Instructional Technology. Specifically, Academic Information Services supports:

  • Technology Support Desk
  • BlackBoard (PLATO) learning system administration and training
  • Classroom technology and media technology
  • Event and production support, including Dever Stage
  • Information discovery and access
  • Information literacy instruction
  • iTunes U
  • Library collection management
  • Library reference services
  • Media event support
  • Support and training for online, hybrid, and in-person courses
  • University Archives
  • Video Production and Television Operations