February 24, 2015
Information Technology Services will be replacing our existing voicemail system beginning at 5:00 p.m. on Tuesday, March 10, 2015. The new system will be housed in a virtual environment allowing more flexible utilization, upgraded technology and more sustainable environment.
Some of the significant changes within our new system are listed below:
Individual voicemails (not department voicemails) will be sent as an attachment to your WSU email account.
There will also be a copy of the voicemail saved in the voicemail system and they will be deleted from the voicemail system after 35 days automatically. They will remain in your email as long as you do not delete them, allowing you greater flexibility for retention of your voicemail and reduces the need for costly amounts of storage to house the voicemails.
None of the existing voicemails saved in your current voicemail will be migrated to the new system.
Instructions will be sent on how to setup your new voicemail in the new system. You will need to setup your new voicemail prior to 12:00 p.m. on Thursday, March 12, 2015 or YOU WILL NOT HAVE VOICEMAIL after the cutover to the new system is completed.