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Copy Center Frequently Asked Questions

Please visit the Digital Store Front to place Copy Center orders.

Digital Store Front

Where is the Copy Center located?
Parenzo Hall Room P-013

What are the hours of operation?
Monday-Friday 8am-4pm
Closed Saturday and Sunday

Does the Copy Center deliver?
The Copy Center only delivers completed jobs to Horace Mann Center via the Parenzo Mail-Room or Central Receiving.  All other work must be picked up from the Copy Center in P-013.

Who do I contact for help with questions regarding job submittal?
Copy Center Staff can be reached at (413) 572-5247 or

How do I find out the cost of a job?
When submitting a job through the Copy Center DSF there is a quote generated at the bottom of the screen or contact Copy Center Staff for a manual job quote.

What is the average turn-around time to complete a job?
Typically 1 working day.

Is there a minimum order of business cards?
Yes, 100 is the minimum order.

What file types does the Copy Center DSF accept?
The Copy Center DSF accepts all common image, design and word processing files and converts them to PDF for printing. 

Is there a maximum file size for the Copy Center DSF?
Yes, the maximum file size is 1GB.  Anything larger must be brought to the Copy Center on a USB drive.

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