Counseling Services

Counseling Center Coronavirus Update: 

As the fall 2020 semester begins, the Counseling Center is once more offering teletherapy sessions to interested students, whether you've been a client with us before or not! Due to the ongoing COVID-19 crisis, the physical Counseling Center will remain closed for the foreseeable future.

To schedule an appointment, speak with a counselor, or for information about additional supports the Counseling Center is offering during this difficult time, please call (413) 572-5790. Our thoughts are with all of our students, their families, and the greater community during this challenging time.

More Information about our current services »

Our mission is to facilitate self-discovery, personal growth and self-empowerment for Westfield State University students.

The Counseling Center generally operates on a brief therapy model in which the counselor actively assists the student in defining the problem, identifying specific goals, and producing change. The focus is on identifying client strengths and resources as a foundation for problem-solving. Counselors work with students to help them find the most efficient solutions to their problems. The duration of treatment for each student is determined by the counselor in collaboration with the student, taking into account the need to serve all students interested in receiving our services.

Crisis and Emergency services

Counseling Services

  • Individual counseling
  • New as of fall 2019! Check-in counseling
  • Group counseling (Looking for a specific topic? Email Julia jnedry@westfield.ma.edu to make a request.)
  • Couple counseling
  • Substance abuse evaluation
  • Referrals to community and other WSU resources

All services are confidential and free to full-time day students. DGCE students may be seen for consultation and referral.

Getting Connected with the Counseling Center
As the physical Counseling Center is currently closed due to Covid-19, any student interested in connecting with a counselor can call the Counseling Center main number (413) 572-5790 and leave a voicemail with a good call back number; one of our staff will be in touch! You can also shoot us an email for non-urgent questions/scheduling at: counseling@westfield.ma.edu. After filling out some basic data forms online, we will get you set up with an appointment, either the same day (check-in counseling) or at a later date. In the case of a crisis/emergency, the Counseling Center will offer an appointment as soon as possible.

Check-in Counseling
Check-in counseling is a new service that offers more immediate access to a counseling session. For an appointment, call the Counseling Center, the earlier the better. If our same-day appointments are booked for that day, you can always try again the following day, or choose to make a traditional counseling appointment for a day in the future.

Why People Go To Counseling
There are times when people struggle with a concern than they find difficult to resolve. Talking with a counselor can be helpful in exploring, understanding, and working through your concerns. The number of sessions you have will vary depending on the nature of your concerns, and what you and your counselor decide.

Confidentiality
All counseling sessions are strictly confidential. No information may be released without the written permission of the student, unless there is an immediate safety concern.

Issues commonly brought to college counseling centers:

  • Low self-esteem
  • Anxiety
  • Depression
  • Homesickness/loneliness
  • Conflicts with others
  • Crisis/trauma
  • Family problems
  • Self-harm
  • Suicidal feelings/thoughts
  • Sexual orientation issues
  • Gender identity
  • Time management problems
  • Relationship problems
  • Decision-making difficulties
  • Eating problems/eating disorders
  • Personal identity issues
  • Communication difficulties
  • Substance abuse
  • Anything else! Your issues does not have to be on this list in order for you to come to counseling.

Westfield State University Privacy Practices


For WSU Employees:

Counseling services are available to employees of the University through the AllOne Health Employee Assistance Program

Contact them at: 800-451-1834


The Westfield State University Counseling Center is committed to offering services free of bias regarding race, gender, disabilities, and sexual orientation. Our offices are handicapped-accessible, and we place paramount importance on treating all individuals with respect and dignity.