WELCOME TO WSU360!
HOW TO ACCESS WSU360
SETUP YOUR PROFILE
ADD OFFICE HOURS
CANCEL OFFICE HOURS
ACCESSING YOUR STUDENT LISTS
CREATING A NOTE
CREATING A REFERRAL
INSTRUCTOR VIEW: RESPOND TO A PROGRESS SURVEY
INSTRUCTOR VIEW: MANUALLY RAISE A FLAG ON ONE OF YOUR STUDENTS
INSTRUCTOR VIEW: CLEARING FLAGS
ADVISOR VIEW: STUDENT FOLDER
ADVISOR VIEW: SENDING MESSAGES
WSU360 gives you a convenient way to keep track of your students – raising flags when you observe a pattern of behavior that concerns you, or a kudo when you want to give positive feedback. Ensuring that the people on campus who can intervene are aware. It also allows your students to easily book an appointment with you or someone else who can help.
The Department of Academic Achievement implemented this retention software in the Fall of 2014, and for the first academic year we piloted the progress survey and early alert portion of the system. We spent the year collecting faculty feedback and are now ready to expand our usage for faculty, in their roles as both instructors and advisors.
The software is designed to create a circle of care between our faculty, students, and staff advisors across campus. It allows for open communication between instructors, across departments, and other administrators. We began by surveying students enrolled in the Banacos Learning Disabilities Program, the Urban Education Program, the TRiO Student Support Services Program, First Year Athletes, and students on Academic Probation. We added all of the First-Year Only courses in the Fall of 2015 to track the transition of students in the first year. Based upon data gathered from the academic actions after the fall term we will add all new transfers and undeclared students to the groups surveyed in the Spring of 2016.
Getting started is easy. Accessible through myWestfield, WSU360 will automatically display all students that you have been assigned or are enrolled in your courses. Once you’ve logged in to myWestfield click on the Faculty page and the box below will appear on the bottom right.
Some of your profile, such as your contact information, is imported from Banner.
Browse to a photo file (.jpg, .png, or .gif), and then click the Upload Now button to update your photo.
This information will appear to students who can make appointments with you in WSU360.
The first time you log in to WSU360, WSU360 will provide a ‘wizard’ to walk you through setting up your office hours, which enables students to schedule time with you. If you do not wish to complete the wizard just yet, check the box labeled “Show me this Office Hours Setup Page again next time I login if I don’t have any Office Hours”, and then click the Close button.
If your office hours are different week to week, follow the “If your office hours don’t repeat weekly, click here” link.
If your office hours recur:
To setup additional office hours or make any changes, use the buttons on your Home or Appointments page to Add Office Hours, Add Appointment, Add Group Session, Reserve Time or use the Scheduling Wizard.
Select the day from the calendar, and hover (don’t click) over the icon associated with the Office Hours on the desired day().
Click the Cancel button and select, “Just this one” from the pop up Office Hours card presented.
From the Agenda view, hover (don’t click) over the Office Hours icon () next to an
office hour title.
Select Cancel from the pop up Office Hours card presented. (If the day you have selected on the calendar includes an occurrence, you will have the option to cancel “Just this one” or “The entire series”)
WSU360 allows you to view all the students you have a connection with; instructor, faculty advisor, and department chair. You can view all your students or students based on a single connection you have to them.
On the top left side of the screen click on the Students Tab. Make sure you have My Students selected and not Tracking or Attendance. At the top of the list you will see a drop down box in the middle labeled Connections, click on that and you can see all the roles you belong to in WSU360 and can navigate between each one seamlessly.
All My Students: All of your students that you have a connection to.
Instructor Role: All of the students that are enrolled in your courses for that term.
Faculty Advisor Role: All of the students currently in your advising caseload.
Course Specific Role: All of the students enrolled in a specific course you have selected.
You can also organize you list alphabetically how you would like it by clicking on the “Name” column. Also, use the “Additional Filters” button to the right of the list to narrow down your students by type.
You have the ability to add notes to a student folder pertaining to meetings you may have had with the students or emails you may have exchanged. It’s a way for you to keep details on interactions you have had with a student, such as discussions during an advising appointment or instructions given for an extra credit assignment.
Below are 3 ways you can create a note on a student:
Click on a student’s name to go to their student folder. When in the folder, you will also see the Note button at the top of their student folder that will allow you to add a note to their student folder.
You have the ability to refer students to support services on campus. This allows you to send the student accurate information about how to access that service as well as get feedback on whether the student followed through or not. It’s a great way to make our students aware of the support services available on our campus. As soon as you raise the referral an email gets sent to the student from the service (i.e. the tutoring center) explaining that they were referred to a service for a specific course and then it details for them how to access the service.
Below are 2 ways you can create a referral for a student:
1. Click the small check box to the left of the student’s photo and then click the Referral button at the top of the list.
You can click multiple student names at once to refer multiple students to a service at a given time. Using this technique is a quick way to let many students know that a support service is available to them.
2. Click on a student’s name to go to their student folder. When in the folder, you will also see the Referral button at the top of their student folder that will allow you to add a note to their student folder.
You will receive an email reminder when there is a new progress survey for you to complete. Each individual survey presents a student roster for one course section on whom you can raise flags.
To complete the survey:
Once you have submitted the survey you will not have an opportunity to add to or undo the items you raised. Use the save draft option if you aren’t ready to submit your survey.
You may be asked to submit more than one course survey if more than one of your courses has been included in the survey plan for your institution. They will be listed in the drop-down menu on the Progress Surveys tab.
When you have a concern with a particular student, raise a flag, to-do, or referral to communicate your observations. The appropriate individuals will be automatically notified when you save the item.
The Student View: indicates whether the student can view the flag and the notes you include in the Comment box.
The Permissions area lists roles that have permission to view the selected flag and the notes you include in the Comment box.
Many instructors will raise a flag on a student and the student will follow up directly with the instructor. If this happens and the instructor feels comfortable doing so they have the option of “Clearing a Flag” they raised on a student.
To Clear a Flag:
Staff Advisors have the ability to clear flags by choosing to “Close the Loop”. It clears the flag but also sends a message to the instructor to let them know that a meeting took place to discuss the flag. The advisor can include specific notes to the faculty about strategies given to the student to improve their academic performance.
Faculty Advisors have the ability to view more than just course specific information on the students that they are connected to via the Faculty Advisor Role.
The information in the Student Folder is a part of their official records at the University and is protected information under FERPA.
WSU360 has the functionality to allow faculty to email their students, other instructors, or other faculty advisors. What is also helpful is that message will be saved in the students Notes tab in their student folder. The message is sent to the students Westfield
email and is archived in the WSU360 system.
To message a student:
To message another instructor or staff advisor:
If you have any questions or are looking for any additional information for your department please do not hesitate to reach out.
Nicole West, Advisor and Retention Coordinator Academic Advising Center firstname.lastname@example.org
Stefanie Sanchez, Director of Student Retention and Success and Retention Division of Graduate and Continuing Education email@example.com
Maureen McCartney, Associate Dean of Academic Achievement Academic Achievement Center