Impact is integrated into PLATO to provide support, available at the moment you need it.
Within your PLATO course, if you need help, click on the question mark on the lower right of your screen
You will see tip sheets and videos on how to use the tools inside of PLATO.
The initial list that you see will pertain to the area of PLATO that you are in, for example – if you are in a discussion forum and click the question mark, you will see tips and videos about discussions.
If that does not answer your question, you can reach out to our help desk from within that same page. Simply click on the PLATO Help button!