{"id":7896,"date":"2023-04-27T13:15:19","date_gmt":"2023-04-27T17:15:19","guid":{"rendered":"https:\/\/www.westfield.ma.edu\/plato\/?page_id=7896"},"modified":"2026-04-06T13:46:46","modified_gmt":"2026-04-06T17:46:46","slug":"online-student-help-resources","status":"publish","type":"page","link":"https:\/\/www.westfield.ma.edu\/plato\/student-resources\/online-student-help-resources\/","title":{"rendered":"Plato Help &#038; Academic Resources"},"content":{"rendered":"<h1><strong>General PLATO Help &amp; Tutorials<\/strong><\/h1>\n<p>For student PLATO tutorials (and more), go to the &#8216;<strong>Student Overview<\/strong>&#8216; course on your My Courses widget in PLATO\/Brightspace.<\/p>\n<p>You can also find help in the <strong>PLATO Help &amp; Resources<\/strong> in the Blue Nav Bar when you are logged into PLATO\/Brightspace.<\/p>\n<h2><strong>Useful Links<\/strong><\/h2>\n<ul>\n<li><a href=\"https:\/\/catalog.westfield.ma.edu\/content.php?catoid=8&amp;navoid=356#Academic_Honesty_Policy\" target=\"_blank\" rel=\"noopener\">WSU Academic Honesty Policy<\/a><\/li>\n<li><a href=\"https:\/\/catalog.westfield.ma.edu\/content.php?catoid=8&amp;navoid=356#Classroom_Student_Conduct_Policy\" target=\"_blank\" rel=\"noopener\">Student Conduct Policy<\/a><\/li>\n<li><a href=\"https:\/\/www.westfield.ma.edu\/academics\/academic-support\/banacos-academic-center\" target=\"_blank\" rel=\"noopener\">Student Accessibility Services<\/a><\/li>\n<li><a href=\"https:\/\/westfield.ecampus.com\/\" target=\"_blank\" rel=\"noopener\">WSU Bookstore<\/a><\/li>\n<\/ul>\n<h2><strong>Ely Library Links<\/strong><\/h2>\n<ul>\n<li><span style=\"font-size: large;\"><a href=\"http:\/\/lib.westfield.ma.edu\/\" target=\"_blank\" rel=\"noopener\">Ely Library Web Site<\/a><\/span><\/li>\n<li><a href=\"https:\/\/lib.westfield.ma.edu\/researchguides\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: large;\">Library Subject Research Guides<\/span><\/a><\/li>\n<li><span style=\"font-size: large;\"><a href=\"http:\/\/lib.westfield.ma.edu\/tutorials\" target=\"_blank\" rel=\"noopener\">Ely Library Tutorials<\/a><\/span><\/li>\n<li><a style=\"font-size: large;\" href=\"http:\/\/lib.westfield.ma.edu\/chat\" target=\"_blank\" rel=\"noopener\">Send an Instant Message to a Librarian.<\/a><\/li>\n<\/ul>\n<h2><strong>More PLATO Help &amp; Resources<\/strong><\/h2>\n<ul>\n<li><a href=\"https:\/\/cit.westfield.ma.edu\/support\/\" target=\"_blank\" rel=\"noopener\">PLATO Help Desk &#8211; Submit a Help Ticket Here<\/a><\/li>\n<li><a href=\"https:\/\/www.westfield.ma.edu\/plato\/student-resources\/free-online-tutoring-services-wsu\/\" target=\"_blank\" rel=\"noopener\">ThinkingStorm Online Tutoring (free)<\/a><\/li>\n<li><a href=\"https:\/\/www.westfield.ma.edu\/plato\/student-resources\/learning-cloud-technology-training\/\" target=\"_blank\" rel=\"noopener\">Video tutorials in Infobase Learning Cloud<\/a><\/li>\n<\/ul>\n<h2><strong>Brightspace Pulse App Download and Information<\/strong><\/h2>\n<ul>\n<li><a href=\"https:\/\/community.d2l.com\/brightspace\/kb\/articles\/16502-about-brightspace-pulse\" target=\"_blank\" rel=\"noopener\">About Brightspace Pulse App<\/a><\/li>\n<li><a href=\"https:\/\/apps.brightspace.com\/pulse\/faq\" target=\"_blank\" rel=\"noopener\">Pulse App FAQ&#8217;s<\/a><\/li>\n<li><a href=\"https:\/\/apps.brightspace.com\/pulse\/launch\" target=\"_blank\" rel=\"noopener\">Pulse App Download<\/a><\/li>\n<li><a href=\"https:\/\/community.d2l.com\/brightspace\/kb\/articles\/4822-notifications-in-brightspace-pulse\" target=\"_blank\" rel=\"noopener\">All about Notifications in the Pulse App<\/a><\/li>\n<li><a href=\"https:\/\/d2l.westfield.ma.edu\/d2l\/common\/dialogs\/quickLink\/quickLink.d2l?ou=6793&amp;type=lti&amp;rcode=A83A51E7-CB3D-41C8-9E1C-92AA3BB4BC7D-3507&amp;srcou=6793\" target=\"_blank\" rel=\"noopener\">Pulse App Login Video (This Video Has No Sound)<\/a>\u00a0You can pause this video to slow down the steps.<\/li>\n<li><a href=\"https:\/\/youtu.be\/Skny_IqR-wA?si=y0DYx8fltMOqzHqu\" target=\"_blank\" rel=\"noopener\">Navigate Brightspace Pulse &#8211; Learner<\/a><\/li>\n<\/ul>\n<p><strong>When logging into the Pulse App for the first time be sure that you type in WSU when searching for the institution and then click on the Westfield State University option.\u00a0<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>General PLATO Help &amp; Tutorials For student PLATO tutorials (and more), go to the &#8216;Student Overview&#8216; course on your My Courses widget in PLATO\/Brightspace. You can also find help in the PLATO Help &amp; Resources in the Blue Nav Bar when you are logged into PLATO\/Brightspace. Useful Links WSU Academic Honesty Policy Student Conduct Policy [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":8,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7896","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.westfield.ma.edu\/plato\/wp-json\/wp\/v2\/pages\/7896","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.westfield.ma.edu\/plato\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.westfield.ma.edu\/plato\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.westfield.ma.edu\/plato\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.westfield.ma.edu\/plato\/wp-json\/wp\/v2\/comments?post=7896"}],"version-history":[{"count":30,"href":"https:\/\/www.westfield.ma.edu\/plato\/wp-json\/wp\/v2\/pages\/7896\/revisions"}],"predecessor-version":[{"id":8670,"href":"https:\/\/www.westfield.ma.edu\/plato\/wp-json\/wp\/v2\/pages\/7896\/revisions\/8670"}],"up":[{"embeddable":true,"href":"https:\/\/www.westfield.ma.edu\/plato\/wp-json\/wp\/v2\/pages\/8"}],"wp:attachment":[{"href":"https:\/\/www.westfield.ma.edu\/plato\/wp-json\/wp\/v2\/media?parent=7896"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}