The Center for Instructional Technology- Faculty Course Policies/Practices
CIT always seeks a faculty member’s written permission before allowing any external access to their courses by chairs, deans, administrative departments or the administration.
This includes access to the course (by the above named) for course evaluations, content viewing, sharing, and/or duplication. We seek written permission by current, past, and deceased faculty, in the case of the latter we will seek permission by their estate.
Student complaints received by CIT staff – if CIT receives a student complaint, CIT will encourage the student to reach out to the faculty member to voice their questions or concerns directly. CIT will reach out to the faculty if the student voices a concern about submitting their complaint directly. CIT uses numerous forms of communication, such as phone and email, to voice the course concerns we have received.
CIT best practices recommends that the course engagement of the student lodging the complaint is always checked to make sure the complaint is valid. How much time a student has spent in course and if the student is doing required course work in a timely manner is verified.
CIT works with the faculty member to make changes in their courses if necessary.
Most times simple changes in course navigation, communication policies, and tips on course presence address 98 percent of the issues.
If the faculty does not respond within a week CIT will check to see if the faculty is experiencing a health or family issue.
If after 5 days there is no response from the faculty, we then contact the department chair first to discuss the matter, and have them move this to the Division Dean.
CIT never conducts random course checks or comparisons of faculty courses, nor do we have any software that does so.
The Center for Instructional Technology cannot comment on any personnel actions.