Welcome to the Plato Help Desk!

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.

A valid email address is required.

This web site is mobile friendly! You can use your iPhone, iPad, or Android phone or tablet to fill out tickets and view the knowledge base.

To submit a PLATO Help Ticket visit the PLATO Help Desk. 

You can find the Plato Help Desk by clicking on Plato Help & Resources in the blue nav bar when you are logged into Plato. You can also find it on the Plato Home page under the Log into Plato button.

For Frequently Asked Questions, visit the PLATO Help Desk FAQ page.

For Self Help Inside a course, click the Lumi Chat icon in the lower right of any page in Plato/Brightspace.

Lumi Chat allows you to quickly find text and video instructions to help without leaving the page in your course.