Payroll Services

Below are resources to help guide you in understanding and finding more specific information related to your pay, reporting your time, and accessing Employee Self Service for all employees and Manager Self Service for approvers.

General Payroll Inquiries:
413-572-8404, 8664, or 8141

Office hours: Monday through Friday, 9:00am - 5:00pm

Employee Self Service

Employee Self Service (ESS) allows all employees to view and/or change their contact information, job data, timesheet, paystubs, W2's, direct deposit, taxes, and more.

For most employees groups, weekly time reporting or verification is required via Employee Self Service (ESS).

Employee Self Service (ESS) login


For all payroll job aids, forms, and policies, visit the Documents section on myWestfield


Manager Self Service

All HR and Payroll activity is managed via the State Human Resources and Compensation Management System (HRCMS). Manager Self Service (MSS) allows designated approvers the ability to view online employee contact information, job data, timesheets, and edit or approve time reported.

For employees who are designated as approvers, you must access Manager Self Service (MSS) via HRCMS Employee Self Service (ESS).

Employee Self Service (ESS) login:


For all payroll job aids, forms, and policies, visit the Documents section on myWestfield


Pay Schedules

All employees at Westfield State University are paid on the same biweekly schedule.

Employee Change of Information

Information changes that can be completed using your online Employee Self Service (ESS) account, the Employee Information Change Form, or the Ethnic Group Change Form:

  • Name changes
  • Marital status
  • Personal information: Address, contact info, gender, and ethnicity
  • Direct deposit
  • Federal and state taxes
  • Talent Profile: Education and qualifications
  • Consent to receive your annual W2 and 1095-C electronically
  • Military service
  • Highest education level

Completed forms should be submitted to Payroll in-person, via interdepartmental mail, or email

Preferred First Name

A preferred or chosen name is the name a person wants or has elected to be called.  A preferred or chosen name is not a person’s legal first name.  For example, using Beth instead of Elizabeth or Ben instead of Benjamin.

Employees will have access within the Employee Self-Service to view, add, update, and delete their Preferred First Name.

Guide for Viewing and Updating Your Preferred First Name

Employment Verification

Are you buying a home or new car? Are you applying for Public Student Loan Forgiveness? Do you need your past employment verified?

The Payroll Office is your point of contact for all employment verifications. Send employment verification requests to