Health Services

Health Services Director Kelly Palm with stethoscope and patient

Have a medical emergency?

If you have a medical emergency call University Police by dialing 413-572-5262 or 911. Emergencies are transported to Baystate Noble Hospital by University Police or ambulance.

A healthy body is a healthy mind.

Whether you are feeling sick or need medical advice our professional staff of licensed Nurse Practitioners at Health Services are here to take care of you. Our mission is to provide coordinated health care, wellness education and disease prevention enabling students to achieve their academic goals.

Although Health Services does not currently bill student insurance for visits, any labs/imaging/prescriptions etc. performed or obtained off-site will be billed directly to the student's health insurance. This may result in a copay, deductible or balance due that is the student's responsibility. Health Services is not able to advise students regarding what may or may not be covered by their individual plan.  

Health Services provides:

  • Health Education
  • Prescriptions (sent to pharmacy of choice) and prescription delivery offered
  • On-site Strep, Mono, Pregnancy, Flu, COVID-19 and Urinalysis
  • Reproductive Health- Contraception, PAP smear
  • STI testing & treatment
  • Xray’s & labwork (performed off site)
  • Phlebotomy
  • Condoms provided free of charge, no visit necessary
  • Specialty Referrals as needed   

Looking to schedule an appointment?

To schedule an appointment, call 413-572-5415. We offer same-day appointments for your convenience.

*Appointments cannot be made via email.

Health Record Requirements for All Students

The deadline for submission of all student health records is June 1 for the fall semester and December 1 for students entering in the spring semester. Please ensure completed forms are submitted by one of the following methods:

  • Upload: Upload your completed forms here (preferred method)
  • Fax: 413-572-5545
  • Mail: Health Services, Westfield State University, 577 Western Avenue, Westfield, MA 01086
  • Drop-off: Place forms in the yellow drop box outside the Health Services main door.

For detailed information about required health forms and eligibility, please visit Required Health Documents & Eligibility.

Student Health Insurance Enrollment/Waiver

Before each academic year (or spring term if applicable), you must take action to enroll or waive Westfield State's student health insurance plan.

  • Fall Deadline: September 30
  • Spring Deadline: February 28

To learn more about enrolling or waiving student health insurance please visit University Student Health Insurance.

Blue Cross Blue Shield Student Health Insurance Plan Information

Eligible students without existing or adequate health insurance may elect coverage through Blue Cross Blue Shield administered via University Health Plans.

If you are a student with the Blue Cross Blue Shield Student Health Insurance Plan and have questions about benefits or claims, please call the Member Services number on your student health plan card or visit


If you are experiencing any symptoms of COVID-19 and would like to be evaluated, please call WSU Health Services at 413-572-5415 to schedule an appointment.

  • For the safety of our community, COVID-19 vaccination/Booster is strongly recommended for all students who plan to be on campus at any time during the academic year. 
  • Students who have previously submitted proof of vaccination do not need to resubmit.

Westfield State University COVID-19 policies and protocols are subject to change as public health conditions evolve.


  • Monday - Friday  8:30am - 5:00pm
  • Walk in hours: Monday - Friday 8:30am - 10:00am
  • Closed: Saturday, Sunday, holidays and weather related closures.
Campus Globe against cloudy blue sky

Contact Us

Health Services
Back of Scanlon Hall, follow the rainbow crosswalk