Tutoring and Learning Center (TLC)

We offer a robust peer-tutoring program that is available for all undergraduate students during the Fall and Spring semesters. However, we cannot guarantee the availability of tutors for all courses. Tutors are outstanding upper-level students who have been recommended by faculty. The University compensates tutors at the minimum wage. Tutoring is not available during summer and winter sessions.

Our Mission:

The mission of the Tutoring and Learning Center is to provide students with an opportunity to enhance their learning by providing one on one assistance in their courses. Our inclusive program allows students to engage with their peers to develop successful strategies for course completion.

T.L.C. does this by:

• Provide one on one sessions with peer tutors.
• Maintain a required training program for all peer tutors.
• Each tutoring session is tailored to meet the students. 
• Tutors provide a variety of times and flexible locations to meet the needs of all students residential and commuter. 
• Access to tutors through WSU360 allows students to connect with a tutor for their courses in a quick and easy manner and if one is not listed, they can connect with our coordinator to request one and we will do our best to find one though not always guaranteed. 
• Communicate with campus community to recruit new tutors as well as advertise the service to students who need it.
• Stay up to date and current in best practices as members of the College Reading and Learning Association.

Tutoring for Math courses will be available in the Math Tutoring Center, located in Wilson Hall, Room 136. For more information, please reach out to math-tutoring@westfield.ma.edu. 

Additional online tutoring is available through PLATO. Plato Online Learning (CIT) @ Westfield State University offers free online tutoring services in the areas of Math (Basic Math to Calculus, including Statistics), Writing, ESL, Accounting, Economics, Chemistry, Nursing, and many other subjects for undergraduate and graduate students. Professional tutors are available 7 days a week through ThinkingStorm for help and you can also set up a live chat appointment for help.

All tutoring provided through the Tutoring and Learning Center may be done in-person or remotely. It is important that students come prepared for their tutoring session. When a student fails to show for three scheduled sessions, the student will be asked to meet with the Tutoring and Learning Consortium Coordinator to discuss any concerns or issues that may be causing difficulty in the tutoring sessions as well as reinforcing the importance of promptness and attendance at all scheduled appointments.

Request a Tutor

Students may sign up to work with a tutor through WSU360.  Tutors available to tutor your course have been added to WSU360.  You could watch this video tutorial or follow the steps below!

To make an appointment with a Tutor:

• Log into your WSU 360 Account under the Academics tab on your MyWestfield. 
• Scroll down until you see “ Tutoring and Learning Center,” click to enter.
• You will see a list of Tutors for your classes. Click the three squares next to the name of the tutor for the class you are looking for.  
• Select “Schedule”  
• Select “Tutoring Appointment” and “I need tutoring for a class” 
• Press “Continue” 
• Select from their list of times available. 
• Click on “Change Duration” to adjust the length of your session   
• Select the “Location” (i.e. Zoom, Phone Call, FaceTime) or In-Person  
• Lastly “Add Course”  
• Click “Confirm” 

 After you set up the appointment, both you and the tutor will get an email with the appointment time.  If your appointment is going to be on Zoom, the tutor will send you the link before your appointment time. If you don’t see a schedule for a tutor, feel free to e-mail them directly to ask about their schedule.

If a tutor is not available for your class, we will work to find one. To request a tutor, students may fill out the online tutor request form.  After matches have been made, students should initiate contact with recommended tutors and arrange a time to meet. 

Become a Tutor

To become a tutor, students may fill out the online tutor registration form.

Tutors must meet the following requirements before tutoring for the Center:

• Have a cumulative GPA of at least a 3.0
• Have earned at least a B+ in each individual course you wish to tutor
• Obtain one faculty recommendation per course in which you wish to tutor
• Participate in a mandatory tutor training session

Recommend a Tutor

To recommend a tutor, faculty must provide the names of the recommended student/s along with the course number/s of the course/s you can recommend them to tutor. Please do this in one of the following ways:

• Fill out the online tutor recommendation form
• Email tlc@westfield.ma.edu with the names and courses