How To Get Help

If you are experiencing a life-threatening emergency, DIAL 911 immediately.

  • Calls can be performed on ALL On-Campus Phones. These calls go directly to the City of Westfield Emergency Dispatch Center and are also monitored by the University Police Dispatch Center.
  • 911 calls made on a personal cellphone will go to the nearest 911 center and will be forward to the local police department.

Important Numbers & Information:

Department of Public Safety/University Police

Dial X5262 on a campus phone or (413) 572-5262 off-campus.

Hours of Operation:
Dispatchers are on duty 24-hours a day.
General: Monday - Friday, 8:00 am - 4:00 pm

Location:
Public Safety Complex, White House
577 Western Ave 
Westfield, MA 01086

Other important numbers:

  • WSU Health Services: (413) 572-5415
  • Westfield Police Department: 6 + 562-5411
  • Westfield Fire Department: 6 + 562-2329
  • Baystate Noble Hospital: 6 + 568-2811
  • Massachusetts State Police, Russell: 6 + 862-3312
  • Poison Control Center: 6 + 1 + (800) 962-1253

*NOTE: Westfield State University has several Emergency Call Boxes located throughout campus.*

In case of an emergency, Westfield State University has an Emergency Notification System to rapidly communicate with students, faculty, and staff by sending:

  • voice messages to all on-campus phones,
  • emails to all Westfield State University email addresses,
  • text/voice messages to cell phones.

Sign Up for Emergency Alerts