As of March 23rd, the physical Counseling Center (located in the Lammers Hall Annex) is closed for in-person counseling sessions for the remainder of the semester. However, the Counseling Center is offering teletherapy sessions to interested students, whether you've been a client with us before or not!
To schedule an appointment, speak with a counselor, or for information about additional supports the Counseling Center is offering during this difficult time, please call (413) 572-5790. Our thoughts are with all of our students, their families, and the greater community during this challenging time.More Information about our current services »
The Counseling Center generally operates on a brief therapy model in which the counselor actively assists the student in defining the problem, identifying specific goals, and producing change. The focus is on identifying client strengths and resources as a foundation for problem-solving. Counselors work with students to help them find the most efficient solutions to their problems. The duration of treatment for each student is determined by the counselor in collaboration with the student, taking into account the need to serve all students interested in receiving our services.
All services are confidential and free to full-time day students. DGCE students may be seen for consultation and referral.
Getting Connected with the Counseling Center
Walk-in to the Counseling Center, in the Lammers Hall Annex, anytime Monday through Friday between 9:00am and 5:00pm. All you have to say is, "Hi, I'd like to make an appointment." You will fill out some data forms in our waiting room. Then we will get you set up with an appointment, either the same day (check-in counseling) or at a later date. In the case of a crisis/emergency, the Counseling Center will offer an appointment as soon as possible.
Check-in counseling is a new service that offers more immediate access to a counseling session. For an appointment, walk-in or call the Counseling Center, the earlier the better. If our same-day appointments are booked for that day, you can always try again the following day, or choose to make a traditional counseling appointment for a day in the future.
Why People Go To Counseling
There are times when people struggle with a concern than they find difficult to resolve. Talking with a counselor can be helpful in exploring, understanding, and working through your concerns. The number of sessions you have will vary depending on the nature of your concerns, and what you and your counselor decide.
All counseling sessions are strictly confidential. No information may be released without the written permission of the student, unless there is an immediate safety concern.
Issues commonly brought to college counseling centers:
Counseling services are available to employees of the University through the AllOne Health Employee Assistance Program
Contact them at: 800-451-1834
The Westfield State University Counseling Center is committed to offering services free of bias regarding race, gender, disabilities, and sexual orientation. Our offices are handicapped-accessible, and we place paramount importance on treating all individuals with respect and dignity.